Care and Maintenance Instructions

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The information offered herein can be done by a homeowner with some mechanical ability. If unsure, hiring a trained service provider such as a competent and licensed construction contractor or building professional is recommended. Blacksteel Doors & Windows disclaims any and all liability associated with the use and/or provision of these instructions. Any reliance upon the information or advice is at the risk of the party relying. The information contained herein may be changed from time to time without notification. Care and Cleaning

General Cleaning

Prepare cleaning solution (1 tsp baby shampoo to one gallon of water or 1 1/2 cups vinegar to one gallon of water). 

  • Rinse the surface with clean water from top to bottom.
  • Clean with mild soap and water and a sponge or soft brush with uniform
  • pressure horizontally, then vertically.
  • Promptly rinse thoroughly with clean water (sponging while rinsing may be helpful;
    donot allow the cleaning solution to dry on the surface or collect and puddle).
  • Wipe dry with a lint-free dry cloth.
  • If necessary, repeat the steps above until clean.
  • Dry the window frame and sill with a separate cloth.

Precautions And Safety

  • Never mix cleaners or solvents. This may be dangerous as well as ineffective.
  • Use help when working with a large window sash or patio door panel to avoid injury.
  • Use proper/safe equipment and precautions when cleaning and servicing the exterior side of windows above ground level.
  • If using commercial cleaning or finishing products or solvents, carefully read and follow safety instructions, warnings, cautions, and disposal instructions on the manufacturer’s labels. Wear appropriate safety gear (e.g. clothing, goggles, gloves) and provide plenty of ventilation.
  • Immediately clean spills.
  • Most solvents are flammable and/or toxic and must be handled cautiously. Do not use near open flame, sparks, or electrical motors.

Recommendations

  • Do not power-wash windows or use a garden hose; this can cause seal failure and allow water to enter the structure.
  • When cleaning the exterior, multi-story windows, begin with the upper story and work down.
  • Avoid using metal tools, razor blades, or other sharp objects and abrasive cleaners. They can damage window surfaces, scratch glass and remove glass coatings.
  • Do not allow aggressive cleaners to come into contact with metal surfaces. Immediately rinse and dry.
  • Do not allow cleaners to puddle or collect at glass edges near glazing materials.
  • Avoid cleaning in direct sunlight or in temperatures too hot or too cold. Avoid excessive rubbing and over-cleaning.
  • Do not scour.
  • Clean and rinse one area at a time.
  • Clean twice a year (monthly in coastal areas) or when dirty.
  • After-market tints and films are not recommended, as they may cause
  • damage to the glass and/or sealant. 

Label Removal

Slowly peel from one corner. If label tears or sticks, moisten with soapy water and gently scrape with a plastic putty knife. Stubborn labels can be soaked with soapy water and covered overnight with plastic wrap. Gently remove with a plastic putty knife.

More Information On Glass Cleaning. The Glass Association of North America (GANA): www.glasswebsite.com

Inspection & Maintenance

- Weatherstrip

Inspecting and maintaining weatherstrip can help avoid costly structural damage from water leakage and energy loss due to air and/or water infiltration. Replace weatherstrip, that is missing, torn, cracked, brittle, discolored, gummy, or that has no “bounce back” when pressed down. Call us for replacements, instructions.

- Precautions

  • Solvents such as mineral spirits or petroleum-based products may damage or dissolve weatherstrip or
  • weatherstrip adhesion.
  • When using alcohol, always test a small area first to avoid product damage.
  • Do not allow solvents or silicone to surface around the weatherstrip.
  • Do not use abrasives, sanders, or anything sharp near the weatherstrip.

- Non-Water-Soluble Cleaning

Clean with denatured alcohol on a soft cloth. Test on an inconspicuous area first. If denatured alcohol does not work. 

  • Clean with a small amount of lacquer thinner on a soft cloth. Follow all instructions.
  • Repeat if necessary.
  • Clean with mild soap and water, then rinse. If unsuccessful, consider replacing the weatherstrip.  

Light Cleaning

  • Clean with a damp cloth or mild soap and water.
  • Rinse and dry thoroughly.
  • Repeat if necessary.

Weatherstrip Repair 

If the weatherstrip is loose, or coming off:

  • Carefully pull back the weatherstrip. 
  • Apply a thin bead of super glue, then press firmly for just a few seconds.

- Oxidation Residue

If any brown residue is noted on the surface of the product, or oxidation is left untreated, the corrosion process will expand into the product. When this happens, your product warranty is nullified.

Coastal Care & Maintenance

NOTE: In coastal applications and in harsh environments, such as near salt water, Blacksteel Doors and Windows recommends monthly inspections and maintenance. Salt and other corrosive or abrasive substances must not be allowed to build up on exterior surfaces. Clean the exterior with a mild detergent soap and water at least every month and more frequently if necessary to prevent build-up. Any scratches, chips, or areas of abrasion to the exterior coating must be repaired immediately.

Re-finishing Of BlackSteel Products

When preparing to refinish your BlackSteel products, consider the tools and materials you will need for the entire project. Listed below are some common painting/ re-finishing product types to consider. Specific tools or materials may vary.

Note! Areas with extreme  climates and corrosive environments (coastal and humid areas) require specially designed products that offer extra protection.

Recommendations On How To Touch Up Your BlackSteel Product

Please contact us at sales@eurosteeldoors.com for touch-up paint for any dings or scratches that may occur during installation or normal usage.

Glass Replacement

Blacksteel Doors and Windows recommends that you hire a trained service provider such as a competent and licensed construction contractor or building professional for all glazing requirements. Glazing should only be performed by a trained professional. If your product came factory glazed, Blacksteel Doors & Windows recommends using “SS521 Silicone Structural Sealant”.

EUROSTEEL DISCLAIMER

Blacksteel Doors and Windows disclaims any and all liability associated with the use  and/or provision of these instructions. Any reliance upon the information or advice is at the risk of the party relying. The information contained herein may be changed from time to time without notification. 

Failure to comply with the required periodic maintenance of the product will nullify the warranty.

For questions, feel free to contact us by phone or e-mail………….

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